Terms and Conditions for the Expatrio Ambassador Program
You can download the Expatrio Ambassador Program Terms and Conditions here.
1. Introduction
These Terms and Conditions (“Terms”) govern participation in the Ambassador Program (“Program”) of Expatrio Global Services GmbH (“Expatrio”). By submitting an application and participating in the Program, the Ambassador (“You”) agrees to be bound by these Terms.
1.1. Definitions
- Expatrio platform means the platform managed by Expatrio where current or prospective customers of Expatiro submit their applications in order to receive a service provided by Expatrio.
- Expatrio Partner Portal means the database managed by Expatrio where partners of Expatrio create an account as well as enter and update their business information.
- Expatrio website means any website managed by Expatrio including but not limited to expatrio.com
- Expatrio Ambassador Web Page means https://www.expatrio.com/ambassador-program as well as any other pages managed by Expatrio that are dedicated to information about this Program.
2. Eligibility
To qualify for participation in the Program, You must:
2.1. Be a current or former customer of Expatrio.
2.2. Be at least 18 years of age;
2.3. Submit a complete and accurate application form;
2.4. Be accepted into the Program by Expatrio in writing.
3. Application Process
3.1. Participation in the Program begins with submitting the official application form, available at https://www.expatrio.com/ambassador-program .
3.2. Expatrio reserves the right to approve or deny any application at its sole discretion.
3.3. Previously rejected applicants may submit a new application.
4. Welcome Guide and Marketing Materials
Upon approval, You will receive a Welcome Guide via email, which includes:
4.1. Instructions on how to create Your personal referral link (the “Ambassador Link”);
4.2. Marketing guidelines and brand assets;
4.3. Instructions for tracking and maximizing Your referrals.
5. Referral Process
5.1. Referral means every successfully activated Value Package product as defined on expatrio.com including activating a blocked account and a health insurance policy whereby the activating customer was referred to the Expatrio platform via the Ambassador Link of the Ambassador.
5.2. To receive credit for Referrals, You must:
5.2.1. Share the Ambassador Link provided to You by Expatrio in the Expatrio Partner Portal. Referrals that are not made by using the Ambassador link will not be credited to the Ambassador.
5.2.2. Ensure that customers use the Ambassador Link when signing up or purchasing;
5.2.3. Not use paid advertisements, misleading tactics, or brand impersonation.
6. Tiered Levels and Benefits
The Program includes four referral levels based on number of successful Referrals made in a calendar year:
6.1. Bronze: At least 25 Referrals. Benefits of the Bronze level include:
6.1.1. €250 annual bonus
6.1.2. Digital certificate
6.2. Silver: At least 50 Referrals. Benefits of the Silver level include:
6.2.1. €500 annual bonus
6.2.2. Digital certificate
6.2.3. Expatrio merchandise
6.3. Gold: At least 75 Referrals. Benefits of the Gold level include:
6.3.1. €1,000 annual bonus
6.3.2. Digital certificate
6.3.3 Expatrio merchandise
6.3.3 Profile on the Expatrio Ambassador Web Page
6.3.4 Invitation for an Expatrio office tour and yearly gathering, with travel expenses covered
6.3.5. Travel expenses will be reimbursed in the amount of up to EUR 250 for transportation and accommodation for Ambassadors based in Germany and for Ambassadors based outside Germany in the amount of up to EUR 500 for transportation and accommodation. A receipt must be provided for all expenses that are to be reimbursed.
6.4. Platinum: At least 100 Referrals. Benefits of the Platinum level include:
6.4.1. €2,000 annual bonus
6.4.2. Digital certificate
6.4.3 Expatrio merchandise
6.4.3 Profile on the Expatrio Ambassador Web Page
6.4.4 Invitation for an Expatrio office tour and yearly gathering, with travel expenses covered
6.4.5. Travel expenses will be reimbursed in the amount of up to EUR 250 for transportation and accommodation for Ambassadors based in Germany and for Ambassadors based outside Germany in the amount of up to EUR 500 for transportation and accommodation. A receipt must be provided for all expenses that are to be reimbursed.
6.5. Ambassadors move up levels automatically as their Referral count increases. Expatrio verifies Referral counts monthly.
6.6. Benefits are paid out during the year following the calendar year in which the most recent referral level was reached.
6.7. Referral counts are reset at the beginning of each calendar year.
7. Performance Reporting
Expatrio will provide each Ambassador with a monthly email report detailing:
7.1. Number of successful referrals;
7.2. Current referral level;
7.3. Unlocked and upcoming benefits.
8. Communication
8.1. All Program-related communication will be conducted via:
📧 ambassador@expatrio.com
8.2. Ambassadors are expected to keep their contact information current and to respond to communication in a timely manner. Expatrio does not accept any liability for benefits missed or miscalculated based on outdated or wrong information provided by the Ambassador.
9. Termination and Suspension
Expatrio reserves the right to suspend or terminate Your participation at any time if:
9.1. You violate these Terms;
9.2. You engage in unethical or fraudulent conduct online and offline including but not limited to – posting offensive, discriminatory, unethical or derogatory content as well as for discriminatory, offensive, unethical or derogatory or any other type of hate speech.
9.3. The Program is discontinued.
9.4. In any such cases, previously earned benefits may be revoked at the Expatrio’s discretion.
9.5. You may discontinue Your participation in the Program at any time by giving written notice to ambassador@expatrio.com
9.6. Expatrio may discontinue Your participation in the Program by giving You a written notice at the email provided by You.
10. Data Protection
Personal data submitted through the application form and during the course of the Program will be processed in accordance with the applicable data protection laws, including the General Data Protection Regulation (GDPR).
11. Limitation of Liability
Expatrio is not liable for:
11.1. Indirect, incidental, or consequential damages;
11.2. Delays or failures caused by external systems (e.g., email, internet services).
12. Amendments to these Terms
12.1. Expatrio reserves the right to amend these Terms for legitimate reasons, such as changes in applicable laws, regulatory requirements, or technical changes and implementations within the Expatrio platform or the Expatrio Partner portal.
12.2. You will be notified of any upcoming changes by email no later than four (4) weeks before they take effect. If You do not object to the changes within four (4) weeks after receiving notice, Your continued participation in the Program will be deemed acceptance of the revised Terms.
12.3. If You object, Expatrio reserves the right to terminate Your participation in the Program with immediate effect.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany.
The courts of Berlin, Germany shall have exclusive jurisdiction over any disputes arising from or in connection with these Terms.